How to unlock the account from your Mobile Device?

1. Access ADSelfService Plus from your mobile's web browser. Click here and go to page three to learn how to access ADSelfService Plus from your mobile device.

https://selfservice.archindy.org:9251/help/user-guide/images/mobile-reset.png2. Tap the Unlock button

 

 

 

 

 

 

 

 

 

 

 

 

 

 


https://selfservice.archindy.org:9251/help/user-guide/images/mobile-user-verification.png3. Enter your Username, select the Domain and then tap Next.

 

 

 

 

 

 

 

 

 

 

 

 

 



https://selfservice.archindy.org:9251/help/user-guide/images/mobile-verification-code.png4. Now authenticate yourself by answering a set of security questions and / or by entering a verification code based on how your administrator have configured the authentication process.Tap Next to continue.

 

 

 

 

 

 

 

 

 

 

 

 

https://selfservice.archindy.org:9251/help/user-guide/images/mobile-enter-code.png

 


  

 

 

 

 

 

 

 

 

 

 

 

 

https://selfservice.archindy.org:9251/help/user-guide/images/mobile-security-qa.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 


5. Tap the Unlock button to complete the process

 

 

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